Playbook General Manager

Graton Resort & Casino
Any Location, CA
Category Hospitality
Job Description
Role Overview

The Playbook General Manager is the strategic and operational leader of the sports bar and restaurant, responsible for delivering exceptional guest experience while driving profitability and maintaining brand standards.

What You Will Do

The General Manager sets the tone for service excellence, cultivates a culture of hospitality and professionalism, and ensures that every detail reflects the bar's commitment to quality.

Why It Might Be a Fit

This position requires a dynamic leader with a deep understanding of guest service, strong business acumen, and the ability to inspire and manage a high-performing team.

Requirements

  • Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
  • Minimum 5 years of experience in restaurant management, preferably in a sports bar and/or contemporary/upscale setting.
  • High School Diploma or equivalent.
  • Ability to handle a flexible schedule to work weekends, holidays, and all shifts.
  • Proven leadership skills with the ability to motivate and manage diverse teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Knowledge of wine, spirits, beer and culinary trends.
  • Must be at least 21 years of age.
  • Must possess or obtain a California Food Handler Certification.

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • 401(k) or retirement plan
  • Paid time off (vacation, sick leave)
  • Paid holidays
  • Flexible scheduling
  • Opportunities for professional growth and development
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