Player Information Representative

Georgia Lottery Corporation
Atlanta, GA
Category Customer Service
Job Description
Provide accurate and appropriate responses to player questions and concerns regarding Georgia Lottery products and policies and procedures.

Requirements

  • Answers questions from lottery players regarding games, winning numbers, prize amounts, winner claims, and policies and procedures.
  • Operates telecommunications equipment to respond to callers.
  • Responds to questions, complaints and requests for information by telephone, in person or by mail from citizens, employees, etc.
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