Role OverviewTherma has an immediate need for an experienced Plumbing Service Project Manager based out of our San Jose office. This role is ideal for someone who enjoys managing fast-paced service work, building strong customer relationships, and taking ownership of projects from initial scope and estimate through execution and closeout.
What You Will Do
Manage plumbing service projects from initial customer request and estimating through execution, billing, and closeout. Develop scopes of work, budgets, estimates, proposals, and project schedules. Build and maintain strong relationships with customers and serve as a primary point of contact throughout the project.
Why It Might Be a Fit
This is a hands-on role that requires strong technical knowledge, commercial awareness, and the ability to manage multiple projects and priorities at once. Above all, you'll serve as a trusted partner to our customers and help ensure a high level of service and customer satisfaction.
Requirements
- 5+ years of experience in commercial plumbing, mechanical construction, or plumbing service, with demonstrated responsibility for managing projects, customers, budgets, and/or field operations.
- Strong working knowledge of commercial plumbing systems, service, repair, installation, and preventative maintenance.
- Ability to scope and estimate plumbing service and corrective work.
- Working knowledge of applicable plumbing codes and the ability to recognize existing conditions that may require corrective action.
- Experience managing project budgets, cost projections, change orders, labor, materials, and project profitability.
- Strong customer relationship and communication skills with the ability to confidently interact with building owners, facility teams, contractors, vendors, and field personnel.
- Ability to manage multiple projects and service requests simultaneously in a fast-paced environment.
- Strong problem-solving skills with the ability to troubleshoot field and project issues and drive them to resolution.
- Proficiency with Microsoft Office; experience with ERP or construction project management systems preferred.
- Ability to work independently while exercising good judgment on when to involve additional internal resources.
Benefits
- 401(k) Plan with Company Match
- Health & Welfare Benefits
- Life and Disability Insurance
- Time Off
- Expenses
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