Role OverviewThis is a fast-paced, technical work under close supervision at the trainee level involving automated systems primarily through CAD (Computer-Aided Dispatch) pertaining to law enforcement public safety communications. Work requires the ability to comprehend and apply law enforcement and public safety operation procedures, which is learned through extensive training that consists of several phases of classroom and on-the-job training.
What You Will Do
Answers 9-1-1 calls from the public requesting police and emergency assistance, processes calls for information purposes and non-emergency assistance, dispatches police emergency calls, and obtains information from callers for the purpose of processing requests for emergency assistance.
Why It Might Be a Fit
Requires the ability to remain calm under pressure and stressful working conditions during heavy workload and emergency-related calls, ability to make quick decisions in accordance with policy and procedures, and ability to handle confrontations constructively.
Requirements
- Ability to read, write, and speak English clearly
- High school graduate or above
- Ability to work overtime with little or no notice, shift work, weekends, holidays, evenings, and nights
- Ability to pass a pre-employment skills test
- Certification by the Dept. of Health (DOH) by passage of an examination approved by DOH, which measures the applicant’s competency and proficiency in the subject matter of the public safety tele-communicator training program
- No felony offense or serious misdemeanor offense
- Ability to maintain confidentiality, discretion, and be sensitive to critical incidents
Benefits
- Salary: $58,500.00/Yr.
- Florida/National Crime Information Certification (FCIC/NCIC) Must be attained and re-certified every two years
- State of FL Public Safety Tele-communicator Must secure within 6 months & must be maintained
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