Porter

Requirements

• Consistently demonstrate exemplary principles of customer service and teamwork.
• Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas.
• Ensure that the property is free of trash, debris and animal waste.
• Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensure the best possible appearance of each apartment prior to new resident move-in.
• Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.
• Provide assistance with apartment turnovers as directed.
• Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Participate in and attend all required in-service training sessions.
• Ensure understanding and compliance with all policies and procedures.
• Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded.
• Participates in Cardinal U training as required.