Porter/Lobby Attendant

Requirements

• Maintain cleanliness and order in the lobby, entrances, and common areas
• Sweep, mop, vacuum, and polish floors as needed
• Clean and disinfect high-touch surfaces, doors, glass, and fixtures.
• Remove trash and recycling and replace liners
• Monitor lobby and entrance areas to ensure they remain neat and presentable
• Report maintenance issues, safety hazards, or supply needs promptly
• Assist with setup and breakdown of furniture and equipment for events and meetings
• Replenish supplies such as paper goods, soap and sanitize stations
• Respond courteously to guest and staff questions and provide basic directions when needed
• Perform routine sidewalk cleaning, including sweeping and removing debris/snow to ensure safe and presentable exterior
• Greeting guests and visitors in a courteous and professional manner and directing them to the appropriate locations.
• Receive and coordinate guest arrivals and deliveries efficiently
• Operate the visitor management system and monitor CCTV to support building safety and access control
• Answer and route lobby phone calls promptly and professionally
• Maintain a clean, organized, and welcoming lobby environment at all times
• Maintain a neat professional appearance and wear the required uniform while on duty
• Operate the elevator during banquet and special events to support guest flow
• Assist with elevator service for food, floral, and supply deliveries to ensure timely and smooth transport