Role OverviewThe Portfolio Coordinator – Customer AI will be the operational backbone of the product team, helping drive financial tracking, governance processes, stakeholder coordination, and executive reporting while working alongside product leaders delivering cutting-edge AI solutions.
What You Will Do
Maintain budget and financial tracking tools, monitor purchase orders, invoices, commitments, and spend burn-down activities, reconcile financial information against vendor statements of work (SOWs), and prepare financial updates and reporting packages for leadership review.
Why It Might Be a Fit
This is an exciting opportunity to support the delivery of Agentic Voice Response (AVR), a flagship AI initiative that is setting the foundation for future Customer AI products. You'll work on a high-visibility AI transformation program with direct exposure to product leadership and executive stakeholders.
Requirements
- 4-7 years of project coordination, program coordination, PMO support, or delivery support experience within technology or transformation programs
- Experience managing project governance activities including RAID logs, action tracking, meeting management, and status reporting
- Hands-on experience supporting budgets, forecasting, invoice tracking, PO tracking, and financial reporting
- Strong proficiency with Microsoft 365 tools including Excel, PowerPoint, Outlook, Teams, and SharePoint
- Experience preparing executive-level presentations and status reports
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced, matrixed environment
- Strong attention to detail with the ability to identify and escalate issues proactively
Benefits
- Competitive Compensation – $40-$60 per hour
- Comprehensive Benefits for you and your dependents
- Paid Holidays and Paid Time Off
- Career Development and Advancement
- Strong Team Culture
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