Role OverviewThe Assoc. Administrative Coordinator manages referrals from outside providers to South Bend Orthopaedics by reviewing referral information, coordinating appointment scheduling, and ensuring patients are scheduled with the appropriate providers.
What You Will Do
Receives, reviews and processes referrals from outside providers, ensures all required clinical, demographic, insurance and contact information is complete and accurate. Schedules patient appointments while maintaining patient records.
Why It Might Be a Fit
Must treat each patient as your most important, demonstrates courtesy and helpfulness toward patients while working closely with other departments to ensure smooth patient flow.
Requirements
- High school diploma or equivalent
- 2 years experience in in telephone operations with emphasis in appointment scheduling, preferably in health care setting.
- Ability to communicate clearly and possess excellent phone skills to establish/maintain cooperative relationships with patients, physicians, and staff.
- Navigate and comprehension of computer software systems in office setting, prefer 50wpm typing
- Must maintain knowledge of clinic scheduling protocols and medical terminology as related to the job.
- Able to work with the current software used in the referrals department.
Benefits
- Medical, dental, and vision coverage
- 401k plan with company match
- Paid time off
- Life and disability insurance
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