Practice Associate IV - Specialty Coordination (Oncology)

61st Street Service
City of White Plains, NY
Category Customer Service
Job Description
Role Overview

The Practice Associate IV – Specialty Coordination (Oncology) is an experienced professional with exceptional medical practice support skills. The role uses initiative in completing assignments independently and with minimal supervision. The Practice Associate IV – SC, supervises completion of coordinated care needs and addresses escalated issues and unfamiliar situations and mentors the Practice Associate II-III roles.

What You Will Do

Greet patients and visitors, review daily and weekly schedules, obtain registration and intake information, schedule follow-up appointments, and manage inventory of kits. Serve as liaison with other locations, departments, and specialties to ensure care coordination needs are completed.

Why It Might Be a Fit

Candidate must demonstrate strong customer service orientation, ability to deliver consistent exceptional service, and excellent verbal and written communication skills. Prior experience in an oncology outpatient practice, EPIC/EHR, and training is preferred.

Requirements

  • Associate degree
  • 5 years' relevant experience
  • Strong customer service orientation
  • Excellent verbal and written communication skills
  • Microsoft Office proficiency
  • Prior experience in an oncology outpatient practice
  • Prior experience in EPIC/EHR
  • Prior experience in training

Benefits

  • Healthcare
  • Paid Time off
  • Comprehensive Benefit package
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