Practice Manager

AEG Vision
Any Location, PA
Category Hospitality
Job Description
Role Overview

As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results. The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated.

What You Will Do

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice. Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.

Why It Might Be a Fit

We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role requires strong communication, coaching, observation, and follow-up skills, as well as the ability to analyze reports, trends, business gaps, patient feedback, and performance data.

Requirements

  • Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
  • High school diploma or equivalent.
  • Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
  • Eyecare or optical practice leadership experience preferred.
  • Optician certification preferred.

Benefits

  • 401(k) with company match
  • Medical, dental, vision, life, STD, and LTD benefits
  • Employee vision discount program
  • HSA/FSA
  • Paid time off
  • Paid holidays
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