Role OverviewThe Practice Operations Lead will drive operational improvements across all areas of the practice, including patient flow, scheduling, billing coordination, credentialing, and vendor management. They will spearhead tech adoption and automation of previously manual processes and collaborate with the owner and leadership team to identify and eliminate bottlenecks.
What You Will Do
The Practice Operations Lead will oversee the implementation and optimization of EMRs, manage credentialing and payer enrollment processes, and ensure compliance with HIPAA and healthcare regulatory standards. They will also support the scaling of our TMS and SPRAVATO service lines with operational precision and speed.
Why It Might Be a Fit
The Practice Operations Lead will be a fit if they are energized by growth, bring urgency and structure to lagging administrative systems, and are fluent in healthcare workflows. They should be an early adopter of digital tools and automation platforms, an assertive problem solver, and able to communicate clearly to multiple levels of the organization.
Requirements
- Bachelor's degree in Healthcare Administration, Business, or a related field
- 3+ years of healthcare operations or practice management experience
- Strong technical literacy—comfortable learning and deploying new software
- Familiarity with medical credentialing, insurance prior authorizations for medications and procedures, and EMRs
- Clear written and verbal communication skills
- Strong time management and execution skills
Benefits
- High-trust culture with flexibility for high-performers
- Direct line to leadership and autonomy to execute
- Influence over the operational tech stack and systems from the ground up
- A collaborative, mission-driven team passionate about patient care and innovation
]]>