PracticeLink | Senior Customer Success Manager - Growth

PracticeLink
St. Louis, WV
Job Description
PracticeLink is seeking a Senior Customer Success Manager - Growth to drive retention, expansion, and successful client outcomes. The candidate will operate with high independence and accountability, leading renewals, identifying and closing expansion opportunities, and serving as a trusted partner to client stakeholders.

Requirements

  • Client Account Ownership & Revenue Accountability
  • Client Success & Adoption Leadership
  • Consultative Solution Selling
  • Relationship Management
  • Cross-Functional Collaboration
  • Reporting & Operational Excellence

Benefits

  • 401(k) with employer match
  • Tuition reimbursement assistance
  • Health benefits including options for 100% premium-covered medical, dental and vision coverage
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