PRD Case Manager - CBP

The case manager provides support services to individuals and families experiencing homelessness to secure and maintain stable housing and household income while enrolled in the VOA Permanent Supportive Housing Program. The role involves establishing a strong working relationship with Rochester Housing Authority and collaborating with RHA staff to provide HUD required services to mutual participants. The case manager will also conduct regular in-person sessions with participants, including comprehensive home visits at least once per month, and provide ongoing and relevant pro-social supports and life skills training.

What You Will Do

The main day-to-day responsibilities of the case manager include providing all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards, establishing a strong working relationship with Rochester Housing Authority, and conducting regular in-person sessions with participants. The case manager will also be responsible for ensuring participants locate and maintain stable housing, obtain, maintain or increase income, and create and maintain a good working relationship with landlords.

Why It Might Be a Fit

To be a fit for this role, you should have strong organizational skills, a strong working knowledge of Microsoft Office software, and flexibility to respond to emergency client needs. You should also be able to conduct home visits and meet with clients independently unless supervisor(s) assigns otherwise. The ideal candidate will have an associates degree in Human Services or a related field, with relevant work or life experience preferred, and a clean NYS Driver’s License.

Requirements

• Associates Degree in Human Services or related field with relevant work or life experience preferred
• Bachelor’s degree and at least one year experience preferred
• Clean NYS Driver’s License
• Strong organizational skills
• Strong working knowledge of Microsoft Office software

Benefits

• Competitive Pay
• Paid Time Off
• Health, Dental, Vision Insurance
• Company Paid Life & LTD Insurance
• 403(b)
• More