Pre-Arrival Concierge

Auberge Resorts
Waimea, HI
Category Administration
Job Description
Mauna Lani – meaning 'mountain reaching heaven' – is a luxurious resort on the Island of Hawaii offering contemporary guest rooms, suites, pools, and spa treatments. The Pre-Arrival Concierge role will be key to creating personalized experiences for guests, managing their requests, and ensuring their stay is smooth and enjoyable. They will be a vital part of setting up the guests’ experience.

Requirements

  • Must be able to speak, read, write and understand English.
  • Computer literacy in Microsoft Window applications.
  • At least two years of front office or related discipline experience preferred.
  • Working knowledge of Property Management system Opera & ALICE Suite are assets.
  • High school or equivalent education required.
  • First Aid certification an asset.
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