Role OverviewThis position will be located on-site in Port St. Lucie, Florida. As a Pre-Licensed Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence.
What You Will Do
You will efficiently resolve inquiries to ensure a seamless and positive customer experience, utilizing a suite of web-based tools.
Why It Might Be a Fit
This role is ideal for individuals passionate about service delivery in a high-velocity environment, with opportunities for growth and career advancement.
Requirements
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems
- Customer service and/or sales experience preferred
- College degree preferred but not required
Benefits
- Comprehensive health benefits
- Employment Assistance Programs
- Health and personal time off (HPT)
- Leave programs
- Competitive 401(K) plans
- Life insurance
- Supplemental medical coverage
- Critical care insurance
- Pet insurance
- FSA plans
- Retailer discounts
- Paid holidays
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