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Premium Concierge
The HEAT Group
Miami, FL
Category
Customer Service
Apply for Job
Job Description
The Premium Concierge serves as liaison between Kaseya Center premium guests and the Arena staff to ensure that Five Star Service is provided as it relates to ticketing, food and beverage, housekeeping, and general Arena Operations.
Requirements
One year of customer service experience
Excellent verbal communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to perform in a fast-paced environment
Candidates must be enthusiastic with a strong work ethic
Respects and understands client and celebrity confidentiality
Benefits
Competitive Pay Rates
Overtime Pay (I.5 times regular rate) on Company Observed Holidays
Paid Training
Free Parking
Discounted Employee Meals
30% discount at Miami HEAT Retail Store
Eligible for monthly Elevate All-Star Recognition Program
Arena Talent Experience & Department Incentives
End of Season Performance Bonus Program*
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