Premium Onboarding Partner (POP), MXO

DoorDash USA
Tempe, AZ
Category Customer Service
Job Description
We are looking for a Premium Onboarding Partner (POP) to partner with our highest value merchants to provide a best-in-class Merchant onboarding experience at DoorDash.

Requirements

  • 2 years of experience with account management, customer support, hospitality or in related field
  • Previous industry experience
  • College degree or equivalent experience
  • Proficiency in excel (can perform complex functions)
  • Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
  • Experience advocating for customer experience within a team or initiative

Benefits

  • Premium healthcare
  • Wellness expense reimbursement
  • Paid parental leave
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