Premium Team Member Experience Manager

Tennessee Titans
Nashville, TN
Category Hospitality
Job Description
The Manager, Premium Team Member Experience, is responsible for leading the concierge team that supports premium guests throughout the suite levels, delivering highly personalized service and creating a positive experience.

Requirements

  • Bachelor's degree in hospitality, Business, Sport Management, or related field
  • 3–5 years of experience in hospitality, guest experience, or premium service environments
  • Demonstrated ability to lead frontline teams in high-expectation, fast-paced environments
  • Strong communication and interpersonal skills, with a polished professional presence

Benefits

  • Equal opportunity employer
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