Prescription Specialist | Full-Time | South Portland, ME

InterMed
South Portland, ME
Category Healthcare
Job Description
The Prescription Management Specialist supports patient care delivery by ensuring accurate, timely, and compliant processing of medication-related requests. This role coordinates prescription workflows, manages refills and requests, and resolves medication access barriers.

Requirements

  • Review incoming medication requests received through portal requests, fax and enter into the electronic medical record for processing.
  • Triage medication requests to clinical care teams as appropriate.
  • Complete prescription requests that fall within InterMed’s Prescription Refill Protocol
  • Communicate effectively and efficiently with clinical care teams
  • Collaborate with local pharmacies to clarify questions and/or concerns related to prescriptions
  • Call patients to obtain or verify healthcare information
  • Participate in process improvement (i.e., Lean Six Sigma, Gemba) activities
  • Achieve productivity goals and performance targets in alignment with departmental standards.
  • Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.
  • Perform other duties to support the mission, vision and values of InterMed.
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