Role OverviewThe Principal Assistant to the Deputy Commissioner performs complex, specialized administrative work to support the Deputy Commissioner with office-wide initiatives and deliverables. The Principal Assistant serves as a client advocate for all high-profile Public Assistance and social service inquiries sent directly to the Deputy Commissioner from the Mayor's Office, the Commissioner's Office, elected officials, and community-based organizations.
What You Will Do
Provide a swift resolution to all high-profile inquiries, track client inquiries, analyze trends, develop monthly reports, liaise with HR and Finance, draft correspondence, and ensure compliance with guidelines.
Why It Might Be a Fit
The ideal candidate will have a baccalaureate degree, two years of progressively responsible clerical/administrative experience, and one year of administrative or supervisory experience. The candidate will be able to work independently, exercise judgment and decision-making, and provide excellent customer service.
Requirements
- A baccalaureate degree from an accredited college
- Two years of satisfactory full-time progressively responsible clerical/administrative experience
- One year of administrative or supervisory experience
- Ability to work independently and exercise judgment and decision-making
Benefits
- Paid holidays
- Vacation time
- Sick leave
- Health insurance
- Retirement plan
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