Principal Community Relations Officer

This position serves as the positive link between the Client, the community, and various stakeholders to create trust and an enduring relationship for the Client.

What You Will Do

Provides high-level liaison work between external stakeholders, plans and implements outreach promoting construction mitigation programs, and meets and confers with Client staff and external stakeholders to resolve conflicting opinions.

Why It Might Be a Fit

Experience conducting grassroots marketing or stakeholder outreach and engagement in diverse communities in Los Angeles County is preferred.

Requirements

• Bachelor's degree in communications, Journalism, English, Marketing, Media Studies, or a related field
• Five years of relevant experience performing community relations work or similar work
• Ability to work weekends, early mornings, and evenings
• Must be able to drive to any business or Client project office in the project area and other Client facilities in Los Angeles
• Knowledge of traditional and digital marketing, content marketing, and social media marketing
• Proficient in Microsoft 365 and Google Workspace
• Proficient at developing presentation decks on Canva, PowerPoint, etc.
• Experience using Salesforce or other Customer Relationship Management (CRM) systems
• Attention to detail with an ability to execute plans and logistics in a fast-paced environment
• Strong interpersonal communication skills
• Strong ability to synthesize technical information and deliver easy-to-understand messages to a general audience and/or diverse communities
• Strong project management skills
• Strong presentation and public engagement skills
• Strong writing skills for high-level reports, newsletters, and/or email marketing campaigns and other communications collateral
• Ability to speak or write in English, Spanish, Armenian, Tagalog, and/or experience coordinating bilingual presentations
• Basic design skills

Benefits

• Paid Medical, Dental, and Vision
• 401(k) Plan (with company match)
• Paid Time Off (PTO)
• Paid Holidays
• Disability Insurance
• Educational Assistance and Licensure Support
• Performance-based Bonuses
• Service Awards
• Flexible/Hybrid Work Arrangements (role-dependent)