Principal Process Manager - Network Product Well Managed

Capital One
Any Location, VA
Job Description
Role Overview

As a Principal Associate of Process Management within Transaction Processing, you will be responsible for ensuring all risk efforts are flawlessly executed. You will bridge the gap between technical, product, and risk teams, collaborating with and influencing diverse stakeholders to align on priorities and drive collective decision-making.

What You Will Do

You will act as a single point of contact to partnering with Product and Risk, ensuring successful execution of assessments, testing, audits, and regulatory requests. You will also provide peer leadership and influence, serving as a mentor to junior team members and advocating for well-managed practices across broader initiatives.

Why It Might Be a Fit

This role requires a strong ability to anticipate and escalate potential risks or process gaps, driving the development of mitigation strategies to maintain a high-integrity control environment. You will design, optimize, and maintain rigorous process workflows and formal L2 documentation to ensure high standards and continuous audit readiness.

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 1 year of process management or risk experience
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (preferred)
  • At least 2 years of experience in Compliance or Risk Management (preferred)
  • At least 2 years of experience in Process Management (preferred)

Benefits

  • Comprehensive, competitive, and inclusive set of health, financial and other benefits
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Paid time off (PTO)
  • Paid holidays
  • Retirement plan
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