Role OverviewAs a Field Service Technician, you'll be responsible for delivering amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products. You'll report product failure trends, meet customer demands, and maintain technical information. This is a customer-facing role that requires compliance with customer policies and protocols.
What You Will Do
Your main day-to-day responsibilities will include reporting product failure trends, meeting customer demands, maintaining technical information, and facilitating performance to achieve branch/district metric targets.
Why It Might Be a Fit
To be a fit for this role, you'll need to hold a High School diploma or equivalent experience, have a basic understanding of internet environments, and be able to travel. You'll also need to take necessary steps to obtain security and/or other clearances required by customers to enter their premises.
Requirements
- High School diploma or equivalent experience
- Basic understanding of internet environments
- Ability to travel
- Valid driver's license and acceptable driving record
- Security and/or other clearances required by customers
Benefits
- Transportation allowance
- Employee referral bonus
- Employee discounts
- Dress for Your Day attire program
- Volunteer opportunities
- Swag
- Medical, dental, vision
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- Paid holidays
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