Role OverviewThe Host role is at the forefront of providing an exceptional member service experience. As an important member of our clinic team, the Host assists members with checking in and demonstrates an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits.
What You Will Do
Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery.
Why It Might Be a Fit
The ideal candidate will have excellent computer skills, interpersonal skills, and the ability to work effectively in a highly collaborative care team environment. Experience with multitasking, issue resolution, and conflict management is also preferred.
Requirements
- Bachelor’s degree or equivalent experience
- 1 year of experience in customer service position
- BLS (Basic Life Support) certification
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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