Pro Sales Customer Care Representative

TeleTech
Dearborn, MI
Category Customer Service
Job Description
As a Pro Sales Customer Care Representative, you'll be responsible for creating and delivering amazing customer experiences while enjoying a unique culture. You'll provide accurate and timely responses to customer inquiries, document customer contacts, and initiate outbound contacts as appropriate.

Requirements

  • High school diploma required; college degree preferred or equivalent work experience
  • 1-2 years of customer service experience
  • Computer skills: experience working with multiple programs, ability to type
  • Excellent customer service ability
  • Ability to multitask
  • Reliability

Benefits

  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
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