Role OverviewThe State of Connecticut, Department of Public Health (DPH), Regulatory Affairs Branch is seeking a qualified individual for the position of Processing Technician in the Practitioner Investigations unit. The role involves performing a full range of clerical duties, examining incoming materials for accuracy, and communicating with various resources to verify information and complete transactions.
What You Will Do
The Processing Technician will answer calls, send complaint forms, enter complaints into the eLicense database, and prepare closing cases for offsite storage and destruction. They will also upload documents into the eLicense database and prepare statistical reports related to processing functions.
Why It Might Be a Fit
The ideal candidate will have experience performing a full range of clerical duties, providing quality customer service, and examining documents for accuracy and completeness. They will also have experience organizing and coordinating workflows, creating and maintaining an electronic filing system, and using Microsoft Office programs.
Requirements
- Three (3) years of clerical work experience
- One (1) year of the General Experience must have involved a full range of clerical duties
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years
Benefits
- Professional growth and development opportunities
- A healthy work/life balance to all employees
- Visit our new State Employee Benefits Overview page!
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