Role OverviewCreate an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.
What You Will Do
Assist customers, promote corporate brands, create an environment that enables customers to feel welcome, and maintain knowledge of products sold within the department.
Why It Might Be a Fit
Gain experience in customer service, product knowledge, and teamwork, with opportunities for growth and development.
Requirements
- Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
- Promote Corporate Brands to customers
- Promote trust and respect among associates
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Adequately prepare, package, label and inventory merchandise
- Review/inspect products for quality and freshness and take appropriate action with those items
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive medical, dental, vision and prescription coverage
- Flexible scheduling with paid time off
- Emotional and financial support through Employee Assistance Program and financial tools and coaching
- Associate discounts on purchases
- Up to $21,000 in tuition reimbursement
- Abundance of industry-leading training programs and diverse career pathways
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