Role OverviewWe are looking for a Product Advisor to join our Customer Experience Team in Bend, OR. The primary function of this role is to ensure customers are taken care of through phone, chat, email, education, training, and content creation.
What You Will Do
Field product questions, create a positive shopping experience, share product knowledge and personal experience with customers, and find solutions to customer problems.
Why It Might Be a Fit
We are looking for individuals with excellent communication skills, a strong attention to detail, and a self-motivated personality. You will be comfortable with not always having the answer right away and will be able to find solutions through analysis and problem-solving.
Requirements
- Excellent communication skills (verbal and typing)
- Strong attention to detail
- Self-motivated personality
- Ability to deal with customers in a positive, calm manner
- Analytical and problem-solving skills
Benefits
- Competitive pay
- Comprehensive benefits package
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