Product Deployment Specialist

Flock Safety
Austin, TX
Remote
Job Description
Role Overview

The Product Deployment Specialist will bridge the gap between product development and field execution, testing emerging hardware in the field and turning developmental pilot workflows into repeatable, scalable operational processes. This role will lead operational readiness and field testing for emerging R&D products, with an 80% current operational focus on drones and robotics platforms. The Specialist will travel up to 75% nationwide to execute hands-on field installations and pilot testing.

What You Will Do

The Product Deployment Specialist will execute hands-on installations and pilot testing directly in the field, identifying operational friction points to refine product design and installation workflows. They will develop, validate, and standardize field processes during early pilot phases before handing off mature deployment workflows to downstream field operation teams. The Specialist will also track deployment metrics, field performance issues, and hardware bugs to drive continuous improvements back into R&D product engineering.

Why It Might Be a Fit

The ideal candidate will have a proven track record in field engineering, robotics, or technical product deployment within an R&D or hardware product environment. They will have the ability to travel up to 75% nationwide on short notice to support high-priority deployments. The candidate will also have strong technical communication skills to collaborate effectively with engineering teams and present field findings clearly to internal stakeholders.

Requirements

  • Ability to travel up to 75% nationwide (4 to 5 days per week, typically Monday through Thursday) on short notice to support high-priority deployments.
  • Proven track record in field engineering, robotics, or technical product deployment within an R&D or hardware product environment.
  • Currently hold an FAA Part 107 commercial drone pilot certification or possess the ability to obtain it within the first 90 days.
  • Demonstrated ability to perform hands-on hardware fabrication, debugging, and installations in field settings.
  • Capability to work autonomously to solve ambiguous technical challenges and build operational processes where none previously existed.
  • Strong technical communication skills to collaborate effectively with engineering teams and present field findings clearly to internal stakeholders.

Benefits

  • Starting salary between $60,000 and $80,000 plus overtime
  • Flock Stock Options
  • Fair compensation based on job-related experience, education/training, and market indicators
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