Role OverviewThe Product Operations Manager will work with algorithm teams to refine NLP models, collaborate with customer service teams, build a data monitoring system, and use data insights to propose optimizations. The role requires a liaison between business and algorithm teams, aligning technical solutions with operational needs. The team plays a crucial role in ensuring the company's success, and the challenges are not regular day-to-day problems. The team is developing new solutions to new challenges, working fast, at scale, and making a difference.
What You Will Do
The main day-to-day responsibilities include working with algorithm teams, collaborating with customer service teams, building a data monitoring system, and using data insights to propose optimizations. The role also requires communicating complex AI concepts clearly to non-technical stakeholders.
Why It Might Be a Fit
The ideal candidate is willing to learn and put in the effort to solve problems. The team is looking for talents to join on an exciting journey, and the possibilities are limitless when creating and growing together.
Requirements
- Master's degree or foreign equivalent degree in Computer Science, Engineering, Analytics, Management, Mathematics, Statistics, or a related field
- 1 year of related work experience
- Project management experience, including collaborating with cross-functional teams
- Experience in translating data using SQL, Python, Tableau, or Excel
- Experience in managing project or program risk and issues
- Experience in analyzing data, building and maintaining datasets, and creating dashboards for product planning
- Experience in interfacing directly with business leaders and stakeholders
Benefits
- Salary range: $168,917 - $178,917 per year
- Full-time, 40 hours/week
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