Product Operations Manager

Zip
San Francisco, CA
Remote
Job Description
Zip is a rapidly growing procurement platform company seeking a Product Operations Manager to drive alignment between customer-facing teams and the product roadmap. This role focuses on managing the feedback loop from GTM/Customer to Product, ensuring clear and consistent updates for field teams. The ideal candidate will act as a bridge between key teams and a critical link for scalable operations.

Requirements

  • 4 - 8+ years in product operations, program management, sales engineering, or customer-facing roles at a SaaS company
  • Experience working closely with GTM/Customer and Product/Engineering teams
  • Strong communication and storytelling skills
  • Detail-oriented, systems-driven, and able to manage cross-functional coordination at scale

Benefits

  • Start-up equity
  • Full health, vision & dental coverage
  • Catered lunches & dinners
  • Commuter benefit
  • Team building events & happy hours
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan
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