Product Solutions Analyst

SS&C Technologies
Chicago, MA
Job Description
Role Overview

The Product Solutions team serves as a team of passionate product experts leading the way in setting the bar for customer satisfaction. The team focuses on resolving some of the most complex product issues for our hedge fund and traditional asset management clients.

What You Will Do

Collaborate with all teams within SS&C Eze, including Client Service, Software Development, Product Management, and Sales. Assessing, troubleshooting, and tracking requests while providing real-time solutions.

Why It Might Be a Fit

Ability to learn quickly, effectively prioritize, and execute tasks in a fast-paced environment. Ability to work both independently and within a team. Strong communication skills, both written and verbal.

Requirements

  • Bachelor’s degree or higher, from an accredited educational institution. STEM, IT and business/finance backgrounds preferred.
  • Interest in the financial technology and investment management industry.
  • Strong analytical skills and problem-solving abilities
  • Ability to learn quickly, effectively prioritize, and execute tasks in a fast-paced environment.
  • Ability to work both independently and within a team.
  • Strong communication skills, both written and verbal.

Benefits

  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off
  • Sick Leave
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • Employee Assistance Program
  • Parental Leave
  • Training
  • Hands-On
  • Team-Customized
  • Discounts on fitness clubs
  • Travel
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