Role OverviewThe Product Support Engineer will play a critical role in ensuring the ongoing success and performance of existing products throughout their lifecycle. The engineer will contribute to the resolution of technical issues, improvements in product quality, and the seamless transition of products from development to production.
What You Will Do
Key responsibilities include serving as the primary engineering resource for released and legacy products, partnering with design engineering and manufacturing to resolve product-related issues, and designing and implementing product improvements.
Why It Might Be a Fit
The ideal candidate will have a strong background in mechanical, electrical, or a related engineering field, with 1-3 years of experience in sustaining, product, or manufacturing engineering for electromechanical components.
Requirements
- Bachelor's degree in Mechanical, Electrical, or a related engineering field
- 1-3 years of experience in sustaining, product, or manufacturing engineering for electromechanical components
- Proficiency in SolidWorks (or equivalent 3D CAD), GD&T, and tolerance stack-up analysis
- Demonstrated root-cause analysis experience using structured methods (e.g., 8D, 5-Why, fishbone)
- Excellent written and verbal communication skills, including the ability to explain technical information to non-technical stakeholders
- Strong attention to detail and organizational skills, with the ability to manage multiple projects and shifting priorities in cross-functional teams
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Cash Balance Pension Plan
- Education Reimbursement
- Wellness Programs
- Vacation
- Personal Days
- Volunteer Time
- Holidays
- Parental Leave
]]>