Role OverviewThe Product Support Specialist provides technical support to District Managers, Dealers and end users of Woods products, evaluating warranty claims, product training, and providing field service calls.
What You Will Do
Diagnose equipment issues, drive effective warranty support, strengthen product knowledge across the dealer network, and provide hands-on product support at trade shows and other events.
Why It Might Be a Fit
The ideal candidate will have 5–7 years of relevant technical experience, strong analytical and problem-solving skills, and the ability to communicate technical information clearly to both technical and non-technical audiences.
Requirements
- 5–7 years of relevant technical experience
- Bachelor's degree preferred but not required
- Strong technical writing, documentation, and verbal communication skills
- Analytical and problem-solving skills
- Ability to work in a collaborative, hands-on environment
Benefits
- Medical, Dental, and Vision Benefits
- 401k matching
- Retirement Savings Plus Plan
- Earn up to 120 hours vacation during the first year of service
- Paid holidays and one paid Community Involvement Day
- Tuition reimbursement program
- Global company with small company feel
- Casual work attire
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