Product Technical Support Junior Associate Consultant (Intern)

Mercedes-Benz
Jacksonville, FL
Job Description
Role Overview

The Junior Associate Consultant will assist the Product Technical Support team in identifying, tracking, and resolving issues in the Mercedes-Benz model lines sold and serviced in the US market. The role involves participating in component level tear down and root cause analysis, interfacing with other business units, and maintaining current test and buy back fleets.

What You Will Do

Primary responsibilities include assisting in identifying and resolving issues, participating in tear down and root cause analysis, interfacing with other business units, PDI new fleet vehicles, and maintaining current test and buy back fleets.

Why It Might Be a Fit

The ideal candidate will have a strong technical mindset, automotive-based diagnostics experience, and proficiency in Microsoft Office suite, PowerBi, and database management skills.

Requirements

  • Currently enrolled in a Bachelors or Master’s program or have graduated no more than 12 months prior to internship start date
  • Available from September 2026 to February 2026
  • 28 hours maximum per week
  • Automotive dealership experience
  • Proof of Proficiency (Portfolio, Recommendation Letters, etc.)

Benefits

  • Equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law
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