Role OverviewPacific Office Automation is seeking a Production Print Repair Technician to repair and maintain Konica Minolta, Canon, & Ricoh Production Printers. The role involves a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, facsimiles. The technician will provide high-quality technical support and expertise, participate in training to remain up to date with new products and procedures, and provide specialist service to other field service technicians.
What You Will Do
The technician will be responsible for diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines. They will also provide technician support to the sales team to maximize equipment leads and upgrade opportunities.
Why It Might Be a Fit
The company is looking for a self-driven, service expert who is detail-oriented and capable of multi-tasking. The ideal candidate will have 2-6 years of relevant experience, experience with servicing and repairing production level office equipment, and strong computer knowledge.
Requirements
- 2-6 years minimum of relevant experience
- Experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing matches, etc highly preferred
- Canon certifications beneficial
- Strong computer knowledge
- Excellent customer service communication skills are essential
- Strong problem-solving and mechanical/electrical skills
- Strong working knowledge of Windows 10 applications
- Highly motivated and capable of working independently in the field
- Must possess a valid driver’s license with a clean driving record
Benefits
- $26-$36/hour DOE and certifications
- Advancement and growth into leadership roles
- Team-player environment
- Affordable Medical/Dental/Vision/Life insurance plans
- Matched 401k
- PTO, Vacation, Sick Leave
- FSA/HSA programs
- Company car for work and personal use
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