Program Director

Necco
Colorado Springs, CO
Category Social Services
Job Description
We are seeking a Program Director to lead our Foster Care program and drive profit and growth. The successful candidate will have strong business acumen, leadership skills, and a passion for program quality.

Requirements

  • Drive Program Profit and Growth
  • Provides supervision, oversight and support for the program and staff
  • Responsible for the financial stability and increasing capacity of the program
  • Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services
  • Assists with the development of business and marketing plans
  • Works toward effective and efficient internal processes
  • Monitor quality and completion of all administrative and clinical paperwork
  • Provides oversight of authorizations of the program and maintains consistent contact with review entities
  • Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies
  • Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics
  • Provides oversight of timely completion of all state and/or local reports.
  • Provides oversight of all client records by working with clinical team leaders
  • Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate
  • Oversees the communication and implementation of the Necco policies and procedures
  • Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.
  • Oversee the placement and home assignment process as it applies to new staff
  • Quality Performance and Risk Management
  • Ensures that all client contacts are completed as well as related paperwork within the allotted time frames
  • Attends and actively participates in mandatory meetings as scheduled
  • Ensures client rights as is relevant to job duties
  • Ensures all staff under direct/indirect supervision has received orientation and job-related training
  • Ensures staff training opportunities for continuous development
  • Works with state level leadership and/or performance team regarding the record review process
  • Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards
  • Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect
  • Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures
  • Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures
  • Reports any critical incidents, allegations, and/or concerns to state director or designee and team
  • Leadership and Staff Development
  • Completes individual performance scorecards and provides clear expectations to those he or she supervises
  • Assignment of mentors to those he or she supervises
  • Implement, live by, and hold others accountable to Necco Corporate Culture
  • Empowers supervisees to fail forward
  • Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs.
  • Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained
  • Corporate Citizen
  • Practice Ruthless Pragmatism
  • Engage in peer-to-peer feedback
  • Know and Live the Necco Corporate Culture Principles
  • Embody the 3 essential virtues of Humble, Hungry and Smart
  • Drive your Individual Performance Scorecard
  • Adhere to and contribute to the Necco meeting structure
  • Accept additional tasks from self-directed team, as appropriate
  • Attend and participate in self-directed team meeting and activities

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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