PROGRAM ELIGIBILITY SPECIALIST I

State of Arkansas
Little Rock, AR
Job Description
The Program Eligibility Specialist I works under general supervision and is responsible for determining client eligibility, obtaining client information, coordinating services with providers, and preparing information and recommendations. The position requires strong attention to detail, organizational skills, proficiency in computer keyboarding, and strong verbal and written communication skills.

Requirements

  • At least one year of experience in customer service, administrative support, case processing, or a related field.
  • Ability to assess applicant information and apply program guidelines accurately.
  • Strong attention to detail in reviewing documents and entering data.
  • Proficiency in basic computer applications and case management systems.
  • Ability to explain complex policies to applicants in an understandable manner.
  • Ability to prepare, present, and review oral and written information and reports.
  • Capacity to prioritize tasks, handle multiple cases, and meet deadlines.
  • Ability to analyze application issues and determine solutions.

Benefits

  • Paid state holidays
  • Maternity leave
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