Program Lead

Merakey
Newark, DE
Job Description
Role Overview

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

What You Will Do

The Program Lead will provide guidance, support, and direction to staff members, assign duties and responsibilities to staff based on program needs and individuals' strengths, and conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement. They will also ensure the safety and security of clients and staff by enforcing program policies and procedures.

Why It Might Be a Fit

The ideal candidate will possess excellent interpersonal, communication, and conflict resolution skills, ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment, and ability to work independently and collaboratively as part of a team.

Requirements

  • Must be 18 years old
  • Must have a verifiable High School diploma/G.E.D
  • 1-3 total years of experience working in a human services residential setting
  • Willingness to obtain NADSP Certification obtained within first year of hire, if required

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Retirement plan
  • DailyPay
  • On the Goga well-being platform
  • Access Care.com for backup childcare, elder care, and household services
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP)
  • Tuition reimbursement and educational partnerships
  • Employee discounts and savings programs on entertainment, travel, and lifestyle
  • Access to Pryor Online Learning for free online personal development classes
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