Program Liaison - Percepta

TeleTech
Dearborn, MI
Remote
Job Description
As a Program Liaison at Percepta, you'll be the initial contact for dealership personnel and vehicle owners, providing accurate and timely responses to customer inquiries and ensuring high-level customer satisfaction through professional and efficient issue resolution.

Requirements

  • 1–2 years of experience in Ford Pro Vehicle Sales Support Required
  • Computer skills: experience working with multiple programs, ability to type
  • Excellent customer service ability
  • Ability to multitask

Benefits

  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
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