Program Manager - Utility

MacAllister Machinery
Lansing, IN
Category Engineering
Job Description
Role Overview

This position will provide on-site technical support to field and shop operations as they pertain to planning, mobilizing, and executing power rent solutions in utility applications. They will assist utility sales with answers to application and technical questions as utility projects are developed. The incumbent will act as the project manager, coordinating customer requests, vendor scheduling, and technician availability.

What You Will Do

Plans, manages, and coordinates all aspects of complex utility solutions within the Power Rent business. Manages and monitors the projects time schedule to guarantee the project will be delivered and ready for startup on schedule. Acts as the site supervisor and primary interface with utility site leader (customer) and/or other partners engaged in deploying utility support.

Why It Might Be a Fit

The ideal candidate will have 5+ years of work-related experience in a technical role requiring deep expertise in system-level design, deployment, operation, and maintenance of generators, switchgear, synchronization controls, and other grid support or micro-grid systems. They will have excellent customer service skills, strong leadership skills, and the ability to work in a fast-paced, high-pressure, deadline-driven environment.

Requirements

  • Bachelor’s degree in related technical field (EE) or equivalent years of related experience
  • 5+ years of work-related experience in a technical role requiring deep expertise in system-level design, deployment, operation, and maintenance of generators, switchgear, synchronization controls, and other grid support or micro-grid systems
  • 1-3 years of management or leadership experience
  • 1-3 years of client management and/or vendor relationship management experience
  • Working knowledge of NFPA 70E and related standards for working on or around energized and high voltage electrical systems
  • Ability to take ownership of processes and equipment thru excellent knowledge of the product and the market
  • Ability to work with minimal direction utilizing strong problem-solving skills and project management skills
  • Ability to adapt to changing environments and industry needs to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers

Benefits

  • Excellent customer service skills
  • Strong leadership skills
  • Strong multitasking abilities, detail-oriented and self-motivated
  • Strong interpersonal skills and ability to manage conflict in a win/win style
  • Excellent communication skills, including – verbal, written and listening skills
  • Excellent self-motivation and organizational skills
  • Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization
  • Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister Cat systems
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