Program Manager, Customer Engagement

Harvey
New York, NY
Category Customer Service
Job Description
Role Overview

Drive a broad portfolio of Customer Engagement initiatives, partnering with cross-functional teams to deliver projects from concept to execution.

What You Will Do

Own end-to-end delivery of multiple concurrent initiatives, lead projects, and manage program logistics, budgets, and vendors.

Why It Might Be a Fit

Ideal candidate is an exceptional project manager and strong customer marketing generalist who brings structure to ambiguity and takes genuine ownership of outcomes.

Requirements

  • 5–8+ years of experience in customer marketing, program management, experiential marketing, strategic operations, or related roles
  • Exceptional project management and organizational skills
  • Strong cross-functional leadership and stakeholder management skills
  • High ownership, sound judgment, and a bias toward action
  • Familiarity with tools such as Notion, Asana, Airtable, or similar project management platforms

Benefits

  • Competitive salary ($136,000 - $187,000 USD)
  • Applicant Privacy Notice may apply (depending on location)
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