Program Manager, Global Integrity Programs - Trust and Safety

TikTok
San Francisco, CA
Remote
Job Description
Role Overview

The Global Integrity Programs team is a central pillar of Trust & Safety, dedicated to safeguarding our platform information integrity and preserving society trust. We lead high-impact, cross-functional programs that address the most critical integrity challenges, including election and high risk events, user empowerment, media literacy and fact-checking programs.

What You Will Do

Own the end-to-end Elections and High-Risk Events (HRE) integrity program in your region, including annual strategy, risk tiers, playbooks, launch readiness, and coordination during critical events. Lead the regional Fact-Checking program, managing day-to-day workflows with external fact-checking partners, calibration, and integration of fact-check outputs into user-facing product interventions and operational playbooks.

Why It Might Be a Fit

This role will primarily cover LATAM and Brazil, with responsibility for elections, high-risk events, and fact-checking program delivery across the region. You will sit at the intersection of Product, Policy, Operations, Data Science, and external partners, turning signals from elections workflows, fact-checking pipelines, escalations, and root cause analyses into clear mitigation strategies and closed-loop improvements that reduce regrettable escalations over time.

Requirements

  • Bachelors degree or equivalent practical experience.
  • 5+ years experience in program management, Trust & Safety, risk prevention, or related problem-solving roles.
  • Proven ability to lead complex, cross-functional initiatives end to end with minimal oversight; strong influence across Product, Policy, Ops, and T&S in high-stake, competing-priority environments.
  • Deep subject-matter expertise in at least one of the following domains: misinformation, civic integrity (including elections and high-risk events), or AI-generated content (AIGC), with familiarity across other/adjacent high-harm domains.
  • Strong analytical judgment with comfort navigating complex data and ambiguous problem spaces.
  • Excellent written and verbal communication, including strategy docs, decision memos, and executive updates; credible and confident engaging stakeholders
  • Fluency in Spanish and/or Portuguese is required, as this role will primarily cover LATAM and Brazil, with responsibility for elections, high-risk events, and fact-checking program delivery across the region.

Benefits

  • Competitive salary
  • Equity
  • Healthcare
  • PTO
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa/relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
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