Role OverviewThis role will provide leadership and operational oversight for services supporting patient appointing, referral management, healthcare documentation, workforce coordination, and overall program performance. The Program Manager will lead a large, high-volume healthcare administrative program and support a mission that directly impacts military members, retirees, and their families.
What You Will Do
The Program Manager will provide overall leadership and day-to-day oversight of program operations, manage staffing and scheduling, monitor program performance, and ensure established workflows and policies are consistently followed.
Why It Might Be a Fit
This is an excellent opportunity for an experienced operations leader who enjoys managing teams, improving processes, and supporting a mission that directly impacts military members, retirees, and their families.
Requirements
- Bachelor's degree in Business Administration, Business Management, Healthcare Administration, Management, or a closely related field
- Minimum of 5 years of progressively responsible leadership experience, including experience in a supervisory or management role
- Experience overseeing personnel, staffing, productivity, quality, and performance expectations
- Strong verbal and written communication skills
- Proficient with Microsoft Office applications and strong technical aptitude
- Experience preparing reports and working with performance metrics or operational data
- Highly organized and able to manage multiple priorities in a high-volume environment
- Self-directed and able to work effectively with minimal supervision
- Access to secure, reliable high-speed internet
- Ability to successfully complete applicable federal background requirements
Benefits
- Medical
- Dental
- Vision
- 401(k)
- PTO
- Sick Time
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