Program Manager, Healthcare Operations

Spectrum Health
Any Location, WA
Job Description
Role Overview

This role will provide leadership and operational oversight for services supporting patient appointing, referral management, healthcare documentation, workforce coordination, and overall program performance. The Program Manager will lead a large, high-volume healthcare administrative program and support a mission that directly impacts military members, retirees, and their families.

What You Will Do

The Program Manager will provide overall leadership and day-to-day oversight of program operations, manage staffing and scheduling, monitor program performance, and ensure established workflows and policies are consistently followed.

Why It Might Be a Fit

This is an excellent opportunity for an experienced operations leader who enjoys managing teams, improving processes, and supporting a mission that directly impacts military members, retirees, and their families.

Requirements

  • Bachelor's degree in Business Administration, Business Management, Healthcare Administration, Management, or a closely related field
  • Minimum of 5 years of progressively responsible leadership experience, including experience in a supervisory or management role
  • Experience overseeing personnel, staffing, productivity, quality, and performance expectations
  • Strong verbal and written communication skills
  • Proficient with Microsoft Office applications and strong technical aptitude
  • Experience preparing reports and working with performance metrics or operational data
  • Highly organized and able to manage multiple priorities in a high-volume environment
  • Self-directed and able to work effectively with minimal supervision
  • Access to secure, reliable high-speed internet
  • Ability to successfully complete applicable federal background requirements

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • PTO
  • Sick Time
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