Program Manager

Volunteers of America Los Angeles
Los Angeles, CA
Job Description
Role Overview

The Program Manager supervises all efforts to fulfill the goals and objectives of the Program, designing plans and operations according to contract and budget guidelines. This includes overseeing resources and coordinating the efforts of community partners, and conducting ongoing outreach to serve participants and leverage VOALA and community assets.

What You Will Do

Intake, assessments, service planning, service delivery, and goal attainment, training, supervision, and problem-solving for difficult cases, meeting grant objectives, adhering to grant guidelines, providing information to Division Director highlighting progress to reaching set goals, providing quality service to clients with rental issues.

Why It Might Be a Fit

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients, ability to perform under circumstances of possible emotional stress and conflicts, ability to identify better, faster, more efficient ways to achieve the mission of the program.

Requirements

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients

Benefits

  • Competitive medical, dental, vision and retirement benefits
  • Paid holidays
  • Other benefits not explicitly stated
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