Program Manager

Requirements

• Bachelor's degree
• Minimum 2 years of relevant experience in a customer-facing role within the supply chain industry
• Ability to lead customer business review presentations
• Ability to develop a strategic and targeted customer service approach
• Ability to cultivate and maintain strong, long-term relationships with assigned customers
• Ability to manage discrete, ILM, VMI and/or consignment inventory program(s)
• Ability to provide customer account management and strategic account management
• Ability to work independently and/or with cross-functional team members to resolve complex escalations
• Ability to drive process improvements within assigned customer base
• Ability to resolve escalated/complex customer inquiries

Benefits

• Competitive compensation plus annual bonus
• Flexible work schedule
• Medical, dental, vision, life insurance and pet insurance
• Flexible Spending Accounts
• Employee assistance program and Health wellness programs
• 401(k) with competitive match
• Several paid holidays and paid time off