Role OverviewThe Program Manager for LSSNCA's Refugee Social Services Employment Program (RSSEP) is responsible for program and partner development, client outreach, and ensuring the success of grant services. The PM provides oversight, compliance, and quality assurance of the program and supervises Case Managers who provide employment-focused case management to refugees and other refugee-eligible populations.
What You Will Do
The Program Manager will provide overall leadership, planning, and operational management of LSSNCA's RSSEP contract with the Virginia Department of Social Services, Office of New Americans (ONA-RS), ensuring service delivery meets all federal and state requirements. The PM will plan strategies, identify needed partnerships, and oversee service delivery across assigned direct-service and remote-service localities.
Why It Might Be a Fit
The ideal candidate will have a strong working knowledge of RSSEP, RCA, and TANF program rules, including work-requirement coordination with LDSS and the VIEW program. The candidate will also have experience managing grant-funded programs, budgets, and funder reporting requirements, and a commitment to equity, cultural responsiveness, and trauma-informed care.
Requirements
- Bachelor's degree in Social Work, Public Administration, Human Services, Workforce Development, or a related field
- At least 3 years of experience in refugee resettlement, employment/workforce development services, or related social service program management
- Minimum 1–2 years of supervisory experience, preferably in a refugee resettlement or workforce development setting
- Valid driver's license, clean driving record, and reliable personal transportation
- Background check as required by funder/contract
Benefits
- Competitive salary
- Benefits package
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
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