Program Quality Manager, Bureau of Hepatitis, HIV, and STI

The NYC Health Department’s Bureau of Hepatitis, HIV, and Sexually Transmitted Infections (BHHS) falls within the Division of Disease Control, overseeing the City's response to viral hepatitis, HIV, and sexually transmitted infections (STIs). The Program Quality Manager will be responsible for developing, implementing, and evaluating program activities, meeting with external organization staff to understand their program implementation and service delivery needs, and providing tailored technical assistance to support effective program outcomes.

What You Will Do

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: monitoring contracts and budgets, planning and coordinating with contractors the implementation of linkage to care initiatives, analyzing program data, engaging collaboratively with internal and external stakeholders, developing, implementing and evaluating quality improvement projects, conducting comprehensive literature reviews, staying up to date on the latest trends and developments, contributing to the development and dissemination of program protocols, resources and tools, maintaining accurate records and preparing reports, supporting the dissemination of program findings, supervising one or two staff, contributing to Capacity Building and Viral Hepatitis Program activities, and contributing to the Bureau’s racial justice and health equity activities.

Why It Might Be a Fit

The ideal candidate will have a Master’s degree from an accredited college or university with a specialization in public health, health management, or a related field, strong working knowledge of Salesforce, REDCap SAS, Tableau, Excel and other MS Office software, experience and expertise in collecting, managing, cleaning, analyzing, and reporting data, experience in project management, including planning, implementation, and evaluation activities, ability to coordinate, engage, and foster collaboration among diverse stakeholders, knowledge of implementation science and public health interventions, strong written and oral communication skills, ability to work both independently and within a team, adaptability and willingness to learn, ability to prioritize and manage multiple tasks, professionalism and reliability, initiative and proactive approach to work, and knowledge of hepatitis B and C, including prevention, control strategies, and current epidemiological trends.

Requirements

• Master’s degree from an accredited college or university with a specialization in public health, health management, or a related field
• Strong working knowledge of Salesforce, REDCap SAS, Tableau, Excel and other MS Office software
• Experience and expertise in collecting, managing, cleaning, analyzing, and reporting data
• Experience in project management, including planning, implementation, and evaluation activities
• Ability to coordinate, engage, and foster collaboration among diverse stakeholders
• Knowledge of implementation science and public health interventions
• Strong written and oral communication skills
• Ability to work both independently and within a team
• Adaptability and willingness to learn
• Ability to prioritize and manage multiple tasks
• Professionalism and reliability
• Initiative and proactive approach to work
• Knowledge of hepatitis B and C, including prevention, control strategies, and current epidemiological trends

Benefits

• premium-free health insurance plan
• additional health, fitness, and financial benefits
• public sector defined benefit pension plan
• tax-deferred savings program
• robust Worksite Wellness Program