Program Specialist (Austin)

Texas Workforce Commission
Austin, TX
Job Description
Role Overview

The Texas Workforce Commission is seeking a Program Specialist I to provide Unemployment Insurance guidance and support to TWC staff across the state. The position will be in UI Administration and Operational Support at 1411 Brazos St. (Austin, Texas).

What You Will Do

The Program Specialist I will perform routine consultative services and technical assistance with the Special Programs Unit, including reviewing claims for proper payment and conformance to state and federal regulations.

Why It Might Be a Fit

The ideal candidate will have six months of full-time experience in policy development, implementation, or interpretation, and recent experience with UI programs and the UI Benefits System.

Requirements

  • Six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency
  • Relevant academic credits may be applied toward experience qualifications for this position
  • Recent experience with UI program and UI Benefits System
  • Experience working in CAST
  • Microsoft Office (Word, Excel, Outlook, SharePoint)
  • Bilingual English/Spanish strongly preferred

Benefits

  • A Family Friendly Certified Workplace
  • Competitive salary: $3,900.82/month
  • Defined Retirement Benefit Plan
  • Optional 401(k) and 457 accounts
  • Medical Insurance
  • Paid time off, including time for vacation, sick and family care leave
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