Program Supervisor

MHA
Chicopee, MA
Job Description
Role Overview

As the Program Supervisor, you will work closely with the Program Director to lead and support the Supportive Housing outreach team. Your role will focus on empowering program participants to achieve independence and integrate into the community. By employing a strength-based approach, you will guide staff, ensuring they have the necessary resources and mentorship to succeed.

What You Will Do

Key responsibilities include supervising service delivery, monitoring staff performance, and maintaining compliance with all applicable regulations. You will design and oversee program services, ensure accurate participant files, and prepare progress reports.

Why It Might Be a Fit

The ideal candidate will have strong organizational, written, and verbal communication skills, flexibility to adapt to the evolving needs of program participants, and a compassionate and patient demeanor with excellent interpersonal skills.

Requirements

  • Valid driver’s license and access to a reliable, insured vehicle
  • Ability to work both independently and collaboratively
  • Strong organizational, written, and verbal communication skills
  • Flexibility to adapt to the evolving needs of program participants
  • Compassionate and patient demeanor, with excellent interpersonal skills
  • Must be at least 18 years of age

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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